We are proud to offer international shipping services that currently operate in most African countries. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product.
You should contact us if you live outside our Coverage.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Ok
Though a bit hard to put in or taken out.
Good thanks
Exactly as pictured!! Perfect!
it's the same as pictured I love it
Great
10 days delivery. Excellent holders, very comfortable. I took for a child 4 years, I'm preparing for school, with these lokdauns I will have to prepare it myself. Fingers hold the pencil well. I recommend and the goods and the store
OK
nice pen holder silicone
For kids.
These pen holder grips came in perfect condition. They are made of silicone so unlikely to break in transit. I work for an Occupational Therapist so these will be great for kids with writing issues. I would recommend this store for future buyers but keep in mind that the item will take about 1 month and a half at least to arrive if in the U.S.A. Otherwise it may take longer depending on country. Anyways stay healthy and safe.
Very satisfied!
it was just as seen in the picture
Good quality
Thank you for the gift
can't wait for my 4 year old grandkids use them.
Thank you. Arrived very quickly.
excellent
Very good thank you for the gifts
Soft rubber, it's ok for kids
Thank you all well, the current upset me that everyone wrote that the store still lays dolphins for writing as a gift, so here I ordered .... and in the end, the seller did not put it...
Fantastic item.Thank you!
Thank you goods received
Very quick delivery
Received quickly and looks like the description. + plus a gift