We are proud to offer international shipping services that currently operate in most African countries. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product.
You should contact us if you live outside our Coverage.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
thank you . very fast shipping. Have not tried the product yet, but it looks OK to me.
The machine came all right as it wakes to work check. Only nowhere is there any tool like a bobbin thread winding
came just as described.
Thank you store
best quality thanks
came super early, very good
Fast Sew but don't know how zakonczyc seam lest Sie not prulo.ciezej dziala for thin matetiale. Thick Igla dosyc
Very sorry. The goods did not come on unknown cause, after opening the dispute, the money was returned immediately within 2 days
Showed up about two weeks after ordering in the US! Bigger than I thought it would be but still comfortable to hold. Instructions are clear & seem easy enough to follow. Arrived with a sample swatch already in the machine for some reason? Also includes an extra needle, bobbin extender, needle threader, and two extra white bobbins. Looking forward to testing it out!
Shipping was very fast. machine works well and creates even stitches, but only on certain materials. it won’t work on lighter or stretchier materials. I tried to hem a t-shirt but the fabric would get caught in the machine. There doesn’t seem to be any smaller needles produced to solve that problem. Getting the fabric under the needle and taking it out once finished can be difficult at times. But overall it’s a nice machine for the price.
SHIPMENT OF THIS ITEM WAS DELAYED DUE TO RECENT CORONA VIRUS PANDEMIC, OTHERWISE THIS TRANSACTION WAS VERY SATISFACTORY. THANK YOU.
Haven’t tried it yet
Excellent sews. You do not work much, but sew or something to repair the fabric-what you need.
Just like in the picture, I still don't test it since I have to buy r batteries, I arrived in chile very quickly, he was at my house 16 days after the purchase.
I like it but never used it yet.
I'll try it.