We are proud to offer international shipping services that currently operate in most African countries. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product.
You should contact us if you live outside our Coverage.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Received with thanks
Perfect bag. Beautiful. Shopping took extremely long though
Happy with item it’s as described I will definitely order again from this store
Beautiful quality bag..happy with ordered and delivery
Superb bag in good shape. Received parcel in time frame indicated. Came well packed . Love the colour and material... its very pleasing to the eye. Recommend store.
Looks just as pictured.
The bag cute not small not big just the right size will look good on my spring vacation
I just received it thank you. I like it.
bag well received. fast shipping
the bag is good but too smoll than the picture
But took arrive. very beautiful Thank you store.
Great shipment and it’s very beautiful and quality.Many thanks.
Very beautiful
The bag is excellent, very roomy, there is no smell. Very well packed, inside the inflatable pillow. Purchase is very satisfied. I recommend.
Purest is as the picture. Quick delivery
Very high quality bag good, packed well.
beautiful bag
The bag looks good. I ordered july 21, july 31 was already at the post office. There is a small smell, i think it will quickly fade.
The parcel was received. There's a slight smell. The bag is beautiful. let's see how it gets cold.
very impressed and satisfied by my order and the bag..arrived quickly than expected and i will definitely order more
Thank you it is excactly as in the picture
My bag came in 9 days! Did not expect, thank you very much!
I love my bag