Manual Vegetable Cutter .
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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in most African countries. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product.
Do you ship worldwide?
You should contact us if you live outside our Coverage.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Griffinmall (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://griffinmall.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Recommendations
Real customer reviews
18 reviews
100% of buyers enjoyed this product!
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Turka supper ordered the second as a gift to his beloved aunt. I recommend Delivery by the transport company on time.
Very good
Very good accurate
Thank you store.
Finally I got my package! I ordered in April. But I received in July. It’s because of this pandemic. Product itself is pretty good! Thank you store.
Delivered by sdek campaign. The courier brought home. Two weeks. Well done
Fantastic for crudities salad
Excellent Product
Everything is fine, only the order took a very long time.
Excellent quality, came in time, we take not the first such grater
fast delivery very happy with it
It looks thorough, the quality is really good. Of the obvious advantages-very accurately without gaps fitted the pressure: the whole product will be erased without residue. I personally have two points that inspire uncertainty. First: to assemble the grater, at the same time to install on the sucker-it's not quite simple, requiring strong hands and rather a male mind warehouse. I'm sure-not every woman will gather a grater easily and without strain. The second point: the knives still did not grind by anyone, it is standard made by ordinary punching. Therefore, I immediately sharpened two gratings-small and medium. Large has not yet used, sharpening has not yet become. I hope that the device for this money will not break quickly...
Very high quality goods. I recommend.
Awesome
The product corresponds to the description, the quality is good. Super fast delivery by courier to door
It came 3 weeks before Khabarovsk. Mail SDEC. I haven't tried it yet. But still thanks for the speed!!!
Thank. All perfectly. I like it
The video and images showed it as being a lot larger than it actually is, however, it is still a decent size and has a larger aperture than electric machines, so it is still possible to grate and slice medium sized vegetables, so I am still happy with it, so long as it lasts ok. Delivery was over 3 months though, but not the stores fault, Royal Snail in the UK took over 9 weeks to process it and deliver.