We are proud to offer international shipping services that currently operate in most African countries. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product.
You should contact us if you live outside our Coverage.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Everything is fine, the goods and the store are happy, I recommend
They are beautiful beautiful beautiful, I love them, I'm ordering one more pair from each color. Thank you!!
Beautiful! Plus gift! Thank you store!
love them! they came w another cute pair of earrings too, very pleased
Very beautiful earrings! Wonderful store and fast shipment
Great product thanks
Gorgeous pair of earrings. Look very elegant worn. I will be buying in other colours.
Очень качественные и красивые серёжки, я осталась в восторге от них. Это именно то, о чем я мечтала! Продавец положил в коробочку с серёжками приятный подарок миленькие серёжки - гвоздики. Я такая счастливая от покупки! Огромное спасибо продавец! Спасибо за подарок!
thanks
Beautiful good quality
very nice just like the picture
Fast delivery and cute earring.
Super!!!
Cute earrings . Arrived in a tiny box, just the day after order protection ran out.
nice box and care was taken
Great earring,, very accurate to picture nice
Absolutely beautiful, these are the sweetest earrings! The design is wonderful, they are so pretty and so well made, the quality is superb! Amazing prices for such perfect jewellery. Arrived very quickly and very well packaged inside a gift box - my favourite store on AliExpress, thank you!
Order has not received
Verrrrrrrrryyy happy with the product
Very wonderful earrings, ordered in a different color, I'm waiting.
Just super, very beautiful earrings, good quality, very satisfied
Earrings-the tenderness itself!!!! Delight!
very good, even more beautiful than the photos, in person it is sparkly and shiny
perfect will order more
absolutely beautiful