We are proud to offer international shipping services that currently operate in most African countries. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product.
You should contact us if you live outside our Coverage.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Beautiful
Ordered 26/02/20 and received today 19/05/20. Not happy with the long delivery. Earrings are nice but would not order from this store again!
They are just like the very nice picture and good quality
Stunningly beautiful earrings! Thank you so much!
Fast delivery goods OK.
Colour wasn't quite the same
I'm good.
very nice
excellent good store
I really like how the gold & green compliment each other
Seller compensated for not having the two pairs of earrings and sent me two different coloured earrings and four chains. The store went above and beyond to fulfill this order for that I am grateful.
Love them! Second order received. Third order on the way!
I didn't communicate with the store but all intact. Beautiful Beautiful Beautiful. Lovely, highly recommend product and Store.
These were beautiful look exactly as pictured!
Was this a duplicate? I already checked and said I received the items.
As described, thanks.
Product perfectly complies with photos and description, received quickly
Beautiful earrings highly recommended! Will purchase more
excellent product, thank you
Beautiful, lightweight, looks exactly like the picture
well packaged, as described, fast shipping even with xmas happening. very beautiful. thanks store!!
I ordered three and only one arrived! But they're beautiful.
This is the third order already. Good, cheap product. + Great as a gift!
I like it❤❤❤
ITS SO BEAUTIFUL