We are proud to offer international shipping services that currently operate in most African countries. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product.
You should contact us if you live outside our Coverage.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
the earrings took over two months to arrive but are very beautiful
Cute! made of a thicker metal than I expected, but not heavy.
Fast shipping, around two weeks time. Item is better than described, I will be a committed patron to this business. I hope they will have different ones in stock soon for me to purchase. Happy Customer!
Came with a loose screw
Came quickly and good quality
In love and they came so quick (TX, USA)
me encantan !!!!
Great looking, well made earring. Highly recommended!
Exactly as pictured
To Moscow, the goods went about a month and a half (considering, on the eve of the new year the post is full, so that it is quite normal). What is the price, such and quality. I can not say that it is bad, but the metal bends a little and scratches. And so the earrings are not bad, there was no allergic reaction. Wiped with alcohol and everything, ears reacted normally. 6/10
came exactly as the pictures presented the item. very happy
I absolutely love it if ur concerned about the quality don’t be! It’s super elegant and I’m just am in live like I can’t stress it enough.
Everything came well packed. To the post office.
I recommend it
So cute! I love them!
спасибо. все хорошо. мега быстрая доставка