We are proud to offer international shipping services that currently operate in most African countries. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product.
You should contact us if you live outside our Coverage.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Pretty good os and good sound
It took 23 days to get to Nigeria. The product was well packed and without wrinkles. The sound quality is superb and it came with 2 extra sleeves (those tiny silicon material that you put inside the ear), a usb cable and a manual. Earphones paired wonderfully with my iPhone. The casing can also serve as a power bank.
Delivery very fast and everything perfect thank you
The product corresponds to the description. Delivery mega fast.
Excellent Product, recommended store
The order arrived very quickly and in very good condition. They correspond to the published.
very good quality consider low price. have used for 3 years
Excellent hearing aids, listen very well, have very good sound and strong. I'll buy others again
Excellent! the same as it is shown. very fast received. within one week! is it possible that the right and left side can work at the same time. for example if i watch movies, i would like them to work both sides. unfortunately they do not work or i don't know how to use?? please inform me about this case. thanks in advance.
Excelent service. Product with all the parts and perfect
Very nice with a quality sound
v fast thanxs
Unstable communication with the phone.
Top! Very good quality!
Procduct didn't arrive, but the store made the money refund
automatically connect to last paired device and can also charge the phone
The product arrived as expected and met all my expectations. I indicate this store because it fulfills what it promises.
Sound quality more than price
Received well before time. Its awesome. Go for it.