We are proud to offer international shipping services that currently operate in most African countries. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product.
You should contact us if you live outside our Coverage.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Very good very happy!
Algo lento el envío pero llego a tiempo, la caja vino algo aplastada
Well steamed the face, but unfortunately nothing is pulled out. Maybe a couple of points stretched out and everything. But compared to other means at least a couple. Usually nothing. I think on a very contaminated nose and extended pores will work fine as it fits deliberately. Fast Delivery
very surprised because it actually works
The cream really works. But it is better to apply it on a steamed face.
The goods came, the delivery is long, not Tracked.
A good tool, really pulls everything, I will take more
Well arrived, but I have not tried it yet, thank you to the store
Feels and smells like glue :d does the job though
The product is strong but it couldn't take off more than a couple of the blackheads.
Smells like glue, but it works!
Everything works)) i recommend!!
Looks good,'ll try
Cool mask, really works.
Arrived pretty quick which is nice, haven’t used the product yet so can’t comment much on it
Magical product it really works. I recommended
Works really well!
My order came in less than a month Thanks to the store I will leave other feedback after use
I am happy with the purchase, i came in less than a month. I will add a review when i'm going to try it, but judging by the previous reviews everything works ok)
very good ! ❣
I was surprised. Its really working!
The order did not receive, but the money was returned
thank you
uwu
Chic product, recommend!!! Everything is cool packed, it will reach exactly the whole, the smell is very pleasant at the mask. And the main thing works!!! Do not compare with the effect of any other black mask and the like, pulls dirt even from the smallest pores!!!! Just gorgeous for your money!!!! The most important thing that would work, steam your face and warm the product to a liquid state!