Package Includes:
We are proud to offer international shipping services that currently operate in most African countries. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product.
You should contact us if you live outside our Coverage.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Headphones afigenic!) the goods came quickly to Moscow!
I arrive in perfect condition. Thanks to the store
Headphones are super, I really liked it, class. I'll order one more!
I bought very good sound brand
Excelentes
The earphones arrived in in one month, well packaged. I managed to pair them with the smartphone and they work properly. The sound quality is great. The mic records the voice really well, without any external noise. Recomend.
Excellent product a good sound and good or not arrived very quickly so you are living to global level the pandemic, but thank the store very much.
Headphones are excellent! Thank you very much for the quality goods :)
Excellent so far works super well
good product I recommend it
As always, it is a quality product at a low price, I will continue to buy this item of good reputation.
Very good product, very impressed.
Super good. The correct sound
Very fast he sent everything in order, 100% recommended
good product
Great product, thanks you!
Unfortunately, they never arrived, there was no tracking information in 3 months. But I got my money back completely. Thank the store for always answering my questions
Thank the store everything came well
Buena calidad de audio. Buen material. Cómodos. Contento con compra para regalo.
Superb Product Quality
Very good
been using these for about 2 weeks and really happy with them. comfortable and good sound. took a very long time to arrive.
Item works properly, correct quality, thank you.
Perfect
Perfect