Package Includes:
We are proud to offer international shipping services that currently operate in most African countries. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product.
You should contact us if you live outside our Coverage.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
I arrive in perfect condition. Thanks to the store
Very good product, very impressed.
Very fast he sent everything in order, 100% recommended
good product
Great product, thanks you!
Thank the store everything came well
Buena calidad de audio. Buen material. Cómodos. Contento con compra para regalo.
Item works properly, correct quality, thank you.
product exactly as described
Easy to use
good product, sound quality is very good for the price, nothing comparable to this in the UK for the price, would definitely recommend this to someone wanting a low cost solution, or somebody on a tight budget
a bit tinny in sound, not m uch bass but for the price they are ok
superb quality for the price, good base and treble I'm quite shocked. downside they took 9 weeks to arrive. other Ali orders at the same time arrived after 4-6 weeks so no excuses for slow delivery
good item
Excelentes
Superb Product Quality
Very good
been using these for about 2 weeks and really happy with them. comfortable and good sound. took a very long time to arrive.
Perfect
Perfect
Very nice and good quality recomend.
fast delivery, great product
Just like in the picture, good sound only very long wait
I received the product well packed and very fast. I don't use them yet but only to see the box and the packaging I can tell you are concerned about the store for delivering a product that meets.
Headphones afigenic!) the goods came quickly to Moscow!